ENGAGEM eMarketing (ENGAGEM) recognizes that your privacy is important. This policy discloses the privacy practices for ENGAGEM’s web-based service (SERVICE), and its related website (WEBSITE) located at app.engagem.ca

By using and/or subscribing to this website or SERVICE, you signify your agreement to this Privacy Policy and our Terms of Service.  

If you do not agree to any of these TERMS or policies, please do not use the WEBSITE or SERVICES. We reserve the right to change this Privacy Policy from time to time. 

1.0 Personal Information we collect

When you access or use the ENGAGEM WEBSITE or SERVICE, we may collect certain categories of personal information about you from a variety of sources.

Categories of personal information that we may collect from you directly include:

Contact information, such as name, phone number, mailing address, email address

Account information, such as username and password, payment details

Communications, such as submitted questions, marketing preferences, survey responses

Marketing information, such as location, services, pricing, and related preferences

Categories of personal information that we may collect automatically when you use the SERVICE include:

Technical information, such as browser type, IP address, cookies, operating system

Usage information, such as pages visited, search terms entered, frequency of visits

2.0 How we use your Personal Information

We may use the Personal Information we collect for the following purposes:

Identification and authentication, such as registering your account and verifying your identity when you access or use the SERVICE.

Management of business operations, such as improving our WEBSITE, personalizing your browsing experience, and providing tailored content. 

Communication and marketing, such as communicating with you about the SERVICE, responding to your questions, or offering you additional products or services.

Recruitment and hiring. We may use your personal information to evaluate your candidacy when you apply for a job with us.

Complying with the law, court orders, or other government subpoena or warrant.

3.0 Use of Cookies

When you use the WEBSITE or SERVICE, we may use Google Analytics or a similar service to send one or more cookies (which are small text files containing a string of alphanumeric characters) to your computer or mobile device, to help analyze our web page flow and measure promotional effectiveness

4.0 How and when we disclose your Personal Information

We may disclose your Personal Information to the following categories of recipients, to be used only for legitimate purposes in keeping with this Privacy Policy,  including:

Company and affiliates. We may disclose, share, or transfer your information to any business entity that is part of our corporate family.

Service providers. We may disclose your information to third party service providers that support our business operations, such as digital marketing, advertising and data analytics platforms.

Law enforcement or other governmental entities. We may disclose your information if required to do so by law or if we believe in good faith that such action is necessary to comply with the law, prevent unlawful activity, defend our rights, or maintain security.

Other third parties with your consent. We may disclose your information to any other third party where you have provided consent to such disclosure.

5.0 Security and retention of Personal Information

We maintain appropriate technical and organizational measures designed to protect the confidentiality, integrity, and security of your Personal Information. However, no security measures are perfect or impenetrable. We therefore cannot guarantee and do not warrant the absolute security of your Personal Information. 

We retain your personal information for no longer than reasonably necessary to deliver the SERVICE, comply with the law, facilitate an investigation, or exercise our legal rights. 

ENGAGEM will not sell, trade, or rent your Personal Information to others. 

We do provide some of our product and SERVICE offerings through contractual arrangements made with affiliates, service providers, partners and other third parties (SERVICE PARTNERS).   We and our SERVICE PARTNERS may need to use some Personal Information in order to perform tasks between our respective sites, or to deliver products or SERVICES to you. 

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that: 

(a) there are security and privacy limitations inherent to the Internet which are beyond our control; and 

(b) the security, integrity and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. 

As we have no control or ability to monitor the security of your device, you should take measures reasonably available to secure your device.

6.0 Support

Please contact us with any questions, comments or concerns about this Privacy Policy or our use of your Personal Information by email at info@engagem.ca